Knowledge management, knowledge sharing, knowledge automation…these are delicious terms that many companies want to incorporate into their everyday lives. Sometimes, though, these knowledge goods are not well done and we end up getting the tasteless versions that are not nearly as satisfying. If you really want a flavorful and rich knowledge experience, then you need the right recipe. Knowledge does not simply exist; rather, it is something that is made through an interactive human process.
Like with any good recipe, you need to follow certain steps in order to make knowledge:
1. Gather Ingredients
First you have to collect and capture data, which is the base ingredient of knowledge. Data is comprised of quantitative facts such as measurements or specific answers to questions. Data may be the main ingredient in knowledge, but it needs a lot of work and processing before its transformation into knowledge is complete.
2. Measure and Mix Well
The second step in making knowledge is to sort and combine the collected data. However, you can’t just mix together any bits of data that you want; you have to figure out which individual pieces of data can be strategically joined with other pieces of relevant data in order to create an organized and cohesive new form. This is the only way that you will end up with an appropriate batter for knowledge.
3. Bake until Done
Finally, once you have the right mixture, it is time to stick the batter in the oven. Information must enter the human mind to synthesize and settle in order to turn into knowledge. As Coveo states in a recent eBook, “Knowledge is information processed in the mind of an individual” (Measuring Return on Knowledge in a Big Data World: Leveraging Knowledge as Your Greatest Asset).
Knowledge is made by mentally processing and understanding data and information. In order to do anything with information or put it into use, you must actually understand it. The moment in which you reach that understanding is the instant in which information becomes knowledge.