Better communication leads to engaged employees, higher workplace morale, and greater efficiency and productivity. Here we share our 10 tips on improving communication at workplace:
1. More ears less mouth: If there is one skill that makes a difference between the best communicators and the average ones, it is active listening. Practice holding off thinking about how to respond or interrupting until you have thoroughly heard what your colleagues are saying.
2. Showing respect to your co-workers: This means not finishing their sentences for them, not looking at the watch while conversing with them, talking to them with visible interest and reciprocate any kind of urgency that your co-worker is showing.
3. Validate your understanding by asking questions: Understanding and validating (instead of just paraphrasing) indicates your colleagues that you are genuinely interested in them. It also works in your favor since it help clears any issues earlier on.
4. Watching your body language: This one is kind of hard because it is impossible to fake. Yet there are few things you could still do to ensure that you are sending the right signals – Aim to reflect passion and empathy by using soft, gentle, and aware facial expressions; maintain eye contact and show eagerness by leaning in towards the direction of person whom you are conversing with.
5. Sharing know-how: When your colleagues ask questions, take the time and initiative to answer them. This would also help build your reputation as an expert. In order to share knowledge across the team effectively, all members need to be using effective tools such as SolvePath.
6. Using the right syntax: Using grammatically correct language and avoiding any misplaced abbreviations is a skill that is fast disappearing in today’s “txtng” generation. However, you would be surprised to know how many top-level executives lay high importance on the correct syntax.
7. Courtesy is underrated: Louder isn’t always better or more effective. It’s much more enjoyable to talk calmly and give yourself a chance to relax instead of always being agitated. Communicate respectfully, with a calm tone of voice, without harsh language and with no derogatory comments.
8. Avoiding controversial topics: This may seem overly banal, but it is true nonetheless. Your coworkers may have different belief and value systems, and respecting their core values while avoiding topics such as religion and/or politics will keep you out of trouble.
9. Show sensitivity: Golden rule- Applaud in public and confront in private if you have an issue with someone. Don’t talk to others about an issue that does not concern them directly or gossip about your co-workers. Avoid emails, text, and involving more than the people directly concerned.
10. Make the most of meetings: Knowing your meeting agenda, sticking to the timelines, and have only the right people in attendance is an important ingredient to make a meeting successful.